Shipping policy
Shipping Policy
BrivoHome | Last updated: October 1,2026
1. Where we ship
We ship to the United States and European Union countries where shipping is available at checkout. Available shipping options and charges are displayed after you enter your delivery address. We do not ship to P.O. boxes or APO/FPO addresses
2. Processing time
Processing time is separate from shipping transit time and varies by product, stock location and supplier. Items held at partner factories may require additional transfer time before dispatch. Contact info.rajinder83@gmail.com before ordering to confirm the current processing estimate for your selected product.
3. Delivery time
Delivery times vary by destination and shipping method. Items in the same order may ship separately. Customs checks, carrier delays and peak periods may affect delivery. Contact info.rajinder83@gmail.com before ordering for the current delivery estimate.
4. Tracking
You will receive an email with a tracking number once your order ships. Tracking may take 2-3 days to show updates after the shipping email. If tracking has not moved in 7 days, contact us at info.rajinder83@gmail.com.
5. Duties and taxes
Cross-border shipments may incur import duties, taxes or clearance charges. Whether these charges are prepaid or collected separately depends on the destination and shipping method. Contact info.rajinder83@gmail.com before ordering to confirm the charges applicable to your shipment.
6. Incorrect address
Please check your address before placing your order. We are not responsible for orders delayed or lost because of an incorrect address. If you notice a mistake, email us within 12 hours of ordering and we will try to correct it before shipment.
7. Lost or delayed packages
If your order has not arrived within 25 business days of shipping, contact us and we will investigate with the carrier. If the package is confirmed lost, we will send a replacement or issue a full refund.
8. Damaged or wrong items
If your order arrives damaged, defective, or incorrect, email us within 7 days of delivery with your order number and clear photos. We will send a replacement .